Customers have expressed frustration with delays in installation and unresponsive customer service at Solar Source Long Beach.
Some have reported issues with their solar panels not producing as much energy as expected, leading to dissatisfaction with the company's performance.
Solar energy is becoming more and more popular as a clean and sustainable source of power. As a result, there are more and more companies that offer solar panel installation services, including in Long Beach, California. One of these companies is Solar Source Long Beach, which has received a number of complaints from customers regarding the quality of their service.
One of the most common complaints about Solar Source Long Beach is regarding the installation process. Many customers have reported that the installation was not completed in a timely manner, causing delays in getting their solar panels up and running. Some customers have even had to wait weeks or even months for their panels to be installed, which is frustrating considering the investment they have made in the system.
In addition to delays in installation, customers have also reported issues with the quality of the installation itself. Some customers have complained that their panels were not installed correctly, leading to issues with power production and efficiency. Others have reported damage to their property during the installation process, such as roof damage or damage to landscaping.
Another common complaint about Solar Source Long Beach is regarding their customer service. Many customers have reported difficulty getting in touch with the company to address issues or ask questions. Some have even reported being ignored or put on hold for extended periods of time when trying to reach customer service representatives. This lack of communication and support can be frustrating for customers who are trying to troubleshoot issues with their solar panels or have questions about their system.
In addition to issues with installation and customer service, some customers have also reported problems with the quality of the solar panels themselves. Some have reported that the panels are not producing as much power as promised, leading to higher energy bills than expected. Others have reported issues with the durability of the panels, such as cracking or peeling. These quality issues can be a major inconvenience for customers who have invested in solar panels to save money and reduce their carbon footprint.
Overall, the complaints against Solar Source Long Beach highlight the importance of doing thorough research before choosing a solar panel installation company. It is important to read reviews and get referrals from other customers to ensure that the company you choose has a track record of providing quality service and products. Additionally, it is important to communicate clearly with the company about your expectations and ensure that they are able to meet them before moving forward with the installation process.
In conclusion, while solar energy is a great way to reduce your carbon footprint and save money on your energy bills, it is important to choose a reputable and reliable installation company to ensure that you have a positive experience. Solar Source Long Beach has received complaints regarding installation delays, installation quality, customer service, and panel quality, so it is important to proceed with caution when considering this company for your solar panel installation needs. By doing your due diligence and choosing a company with a solid reputation, you can avoid the pitfalls that some customers have experienced with Solar Source Long Beach and enjoy the benefits of clean, renewable solar energy.